Frequently Asked Questions

Frequently Asked Questions (FAQ) | Realtroja

Welcome to our FAQ page! Below you’ll find answers to the most common questions about Realtroja’s services, our AI technology, property listings, and more. If you still have questions, feel free to contact us or message us directly on WhatsApp.

Realtroja is an AI-powered real estate platform that helps you buy, sell, or rent properties faster and smarter. Our technology matches you with the most suitable homes based on your preferences, location, and budget.

Our AI system analyzes your inputs — such as location, price range, size, and lifestyle — to recommend properties that best fit your needs. It learns from your behavior to improve suggestions over time.

Yes! Browsing properties and using our AI matching tool is completely free for buyers and renters. Sellers or agents may pay a small listing or promotion fee, depending on the package they choose.

You can list your property by visiting our List a Property page, filling in the details, and uploading images. Our team will review and approve the listing within 24 hours.

Yes! We welcome both independent agents and real estate agencies. You can create a verified agent account, upload your listings, and benefit from our AI-driven exposure and smart lead matching.

We currently cover major cities and regions across Albania (Tirana, Durres, Vlora, etc.), with expansion planned for Kosovo, North Macedonia, and other Balkan countries.

We work closely with verified sellers and agents to ensure all listings are accurate and up to date. Our team manually reviews every submission to reduce scams and misinformation.

Yes. Each listing includes a “Schedule Viewing” option. Once you submit a request, the seller or agent will contact you to confirm the time and date.

You can use our AI Match Tool by answering a few quick questions. The system will show personalized property recommendations in seconds — no more endless scrolling!

Absolutely. Realtroja follows strict data protection and privacy standards. Your personal information will never be sold or shared without your consent.

Yes! We offer featured listing packages that allow your property to appear at the top of search results or on the homepage. Contact us to learn more about pricing and options.

You can reach us via:

Our team responds within 24 hours (often sooner!).

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